FAQ
QAre you a factory or a trading company?
We are a specialized company integrating manufacturing and trade. We collaborate closely with multiple top-tier OEM factories, backed by our own core technical team and independent quality control center. This enables us to combine the expertise of a factory with the flexibility of a trading company, delivering the most cost-effective products and the most efficient services to you.
QDo you have any relevant quality certifications? (e.g., ISO 9001)
Yes, all our partner factories hold ISO 9001 quality management system certification. Additionally, we strictly enforce internal quality inspection procedures based on international standards (such as DIN/ISO) to ensure consistent reliability in every shipment.
QCan I get a free sample?
Absolutely! We're more than happy to provide samples for testing to potential clients. For standard products, samples are typically free of charge—you only need to cover shipping costs. This allows you to verify our product quality with zero risk, serving as the first step toward establishing a partnership.
QDo you have a minimum order quantity (MOQ)?
Our MOQ varies depending on the specific product category and customization requirements. For standard stock items, we support flexible ordering quantities with low or no MOQ constraints. Please reach out with your detailed specifications so we can provide a customized plan.
QWhat is your standard production lead time?
Typically, the production lead time ranges from 15 to 30 days after the confirmation of the order and receipt of the advance payment. The exact schedule is subject to the order volume and the specific requirements of the product.
QWhat payment terms and methods do you accept?
We accept a variety of payment methods, including T/T (Telegraphic Transfer), L/C (Letter of Credit) at sight, and secure online payment options. Generally, a deposit is required upfront, with the remaining balance due upon shipment or presentation of the Bill of Lading.
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